Google Cloud Service Level Agreement

downtime does not include the loss of external connectivity resulting (i) from the Google-run VPN service, which does not serve data traffic that is directed to VPN tunnels under this service; This type of downtime is handled exclusively in the VPN SLA cloud; or (ii) network service levels – standard animal that emits without data traffic. For cloud providers and their many customers, one of the most important reasons is to place computer equipment in a data center. It is therefore mysterious why so many computing centres still fail to measure such a critical business requirement. According to the latest study by data management provider Veritas, companies move around the cloud without assessing the effects of a cloud outage. For the duration of the agreement, According to which Google has agreed to make the Google Cloud platform available to the customer (the „contract“ if applicable), the covered service provides the customer with a percentage of monthly availability as follows (the „Service Level Objective“ or „SLO“): These terms of use of the Google Cloud platform (together the „contract“) are concluded by Google and the company or person that accepts these conditions and regulates the customer`s access to services. „Google“ has the meaning given to cloud.google.com/terms/google-entity. 15.1. Google will send the customer messages under the agreement by sending an email to the notification email address. The customer will send messages to Google in accordance with the agreement by sending an email to legal-notices@google.com. The notification is treated as received when sending the email.

The customer is responsible for maintaining their notification email address throughout the life. The Truth in Cloud report, compiled with Vanson Bourne, found that an „alarming majority“ of companies blames cloud service providers for data protection, compliance and operating time. Google has confirmed that a „network overload“ issue, which affected different services for more than four hours on Sunday, has now been resolved. The public cloud offers a variety of options to provide protection for high availability and disaster recovery for SQL Server database applications. Conversely, some of the options available in a private cloud are not available in the public cloud. Given the many possibilities and limitations, the challenge for system and database administrators is to determine the best options available for each application run in hybrid and purely public applications…